Job Description

Your bioinformatics skills can help patients get the right diagnosis. That’s the work we do at SeqOne every day.

We’re hiring a Senior Bioinformatician, Customer Care.

Our platform powers genomic analysis for 190+ clinical labs across 30+ countries, from rare disease diagnostics to oncology profiling. In this role, you’ll be the expert our customers trust with their hardest questions.

What you’ll do:
🔬 Generate CNV/MSI/Methylation baselines and manage variant database migrations
📣 Translate complex genomic findings into clear guidance for clinical teams worldwide
📈 Feed real-world insights back to R&D and Product to shape our roadmap
🧬 Investigate variant-calling discrepancies and trace root causes in pipeline code

What we’re looking for: PhD/MSc in bioinformatics or related field, 5+ years in genomics, 2+ years customer-facing, and strong skills in Python, R, GATK, and cloud environments.

🌍 Fully remote (US, Canada, or Europe)

We’d love to hear from you.
🔗 Apply here: https://www.seqone.com/careers/senior-bioinformatician-customer-care